Privacy policy
Regulations of the hutsulcoffee.ca online store.
Hello everyone!
This privacy policy governs the way in which the brand Hutsul Coffee Factory and online store https://hutsulcoffee.ca which belongs to Hutsul Coffee Factory Inc., collects, uses, maintains and discloses information collected from Users (each, a "User") of the hutsulcoffee.ca website ("Site"). This privacy policy applies to the Site and all products and services offered by Hutsul Coffee Factory Inc.
You can contact us at any time by sending a message to the following e-mail address: info@hutsulcoffee.ca or by calling +12262420398.
Best regards and happy shopping The Hutsul Coffee Factory online store team.
Personal Identification Information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on our site, place an order, fill out a form, fill out a survey, subscribe to the newsletter, and in connection with other activities, services, features, or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and credit card information.
Non-personal Identification Information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users, means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web Browser Cookies
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User’s may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How We Use Collected Information
Hutsul Coffee Factory collects and uses Users personal information for the following purposes:
To Improve Customer Service
Your information helps us to more effectively respond to your customer service requests and support needs.
To Personalize Customer Experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
To Improve Our Site
We continually strive to improve our website offerings based on the information and feedback we receive from you.
To Process Transactions
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To Administer a Content, Promotion, Survey or Other Site Feature To send Users information they agreed to receive about topics we think will be of interest to them.
To Send Periodic Emails
The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our email mailing list, they will receive email messages that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email. If a User decides to opt-in to our SMS list, they will receive marketing text messages from us at the number provided, including messages sent by autodialer. Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies. Reply HELP for help or STOP to unsubscribe at any time. Users may contact us by email info@hutsulcoffee.ca or by phone +12262420398.
How We Protect Your Information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Our Site is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.
Sharing Your Personal Information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes.
SMS marketing
We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us.Opt-in data and consent for text messaging will not be shared with any third parties except for messaging partners,for the purpose of enabling and operating our text messaging program.
Opt-in data and consent for text messaging will not be shared with any third-parties except for messaging partners, for the purpose of enabling and operating our text messaging program.
Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.
Changes To This Privacy Policy
Hutsul Coffee Factory has the discretion to update this privacy policy at any time. When we do revise, we will update the date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your Acceptance of These Terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. We reserve the right, at our sole discretion, to change or replace these Terms at any time. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us. Opt-in data and consent for text messaging will not be shared with any third parties except for messaging partners,for the purpose of enabling and operating our text messaging program.
Opt-in data and consent for text messaging will not be shared with any third-parties except for messaging partners, for the purpose of enabling and operating our text messaging program.
Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.
Contacting Us
If you have any this Privacy Policy, the practices of this site or your dealings with this site, please contact us at:
Hutsul Coffee Factory Inc.
hutsulcoffee.ca
109-630 Springbank Dr, London, Ontario, N6K4V1
Phone: +12262420398
Email: info@hutsulcoffee.ca
[Last Updated May 23, 2024]